Caution
Public Notice
ACent Techs' Statement
Active payment dispute · ConnectTek Project Management, LLC
Issued By
ACent Techs
Status
⚠ Unresolved
Subject
Low-Voltage Cabling Services
Location
Hayward, California
Caution to subcontractors, technicians and vendors — active business-payment dispute. No court has issued a final decision regarding either party's claims.
1. Engagement
ACent Techs was hired by ConnectTek Project Management, LLC to provide technicians, materials, and low-voltage cabling services for a project in Hayward, California.
2. The Agreement
The parties were unable to reach an agreement on ConnectTek's proposed fixed-price terms. According to ACent Techs, the parties subsequently proceeded under a verbal time-and-materials agreement at an agreed-upon hourly rate per technician, plus approved materials and project-related expenses.
3. Work Completed
Our technicians completed the requested work, and ConnectTek received detailed invoices and supporting information documenting the technicians' hours, materials, and services provided.
4. The Dispute
ConnectTek later disputed portions of the invoice, including certain technician hours and cable costs. However, ConnectTek's review of the invoice acknowledged and approved several charges for labor, materials, lift rental, and transportation.
ConnectTek subsequently sent a reduced check conditioned as "payment in full." ACent Techs has not endorsed, deposited, or cashed that check because we do not agree that the reduced amount resolves the complete outstanding balance.
ConnectTek now maintains that a proposed written contract limited the total project price. ACent Techs disputes that position because the proposed document was never signed or accepted by ACent Techs. We believe that position is inconsistent with the parties' subsequent hourly arrangement and ConnectTek's own review and partial approval of the time-and-materials invoice.
5. Materials
Additionally, ConnectTek decided not to pay for the materials used on the project. Instead, they sent the materials that had been installed and contacted the technician directly to advise how much money had already been paid to ACent Techs as a deposit. The technicians were able to provide full details of the work performed per day. Please see the attached pictures as proof of the completed work.
6. Sequence of Events
Step 1
ACent Techs is engaged by ConnectTek Project Management, LLC to supply technicians, materials, and low-voltage cabling services for a project in Hayward, California.
Step 2
The parties are unable to agree on ConnectTek's proposed fixed-price terms.
Step 3
Work proceeds under a verbal time-and-materials agreement at an agreed hourly rate per technician, plus approved materials and project-related expenses.
Step 4
ACent Techs technicians complete the requested work.
Step 5
Detailed invoices and supporting documentation of hours, materials, and services are delivered to ConnectTek.
Step 6
ConnectTek disputes portions of the invoice, including certain technician hours and cable costs, while acknowledging and approving several labor, material, lift rental, and transportation charges.
Step 7
ConnectTek sends a reduced check conditioned as “payment in full.” ACent Techs does not endorse, deposit, or cash it.
Step 8
ConnectTek asserts that a proposed written contract limits the total project price; ACent Techs disputes this because the document was never signed or accepted.
Step 9
ConnectTek declines to pay for materials used, returns installed materials, and contacts a technician directly regarding the deposit already paid.
Step 10
The dispute remains active and unresolved, with no final decision issued by any court.
7. Our Position
ACent Techs remains willing to resolve this dispute professionally and fairly. If ConnectTek pays the legitimate outstanding balance, the parties reach a settlement, or a court issues a ruling, this statement will be updated to reflect that development accurately.
Issued by
ACent Techs